About This Episode

Whether you lead an organization, a team, a project, or a phone call, your behavior sets the tone. Practice showing resilience, staying calm under pressure, and demonstrating care for others, even in challenging times, as those leadership skills can inspire others to do the same. But if you lament your current-day leadership, ask yourself: Who is the leader you really need right now?

This short-form episode is part of the Finding The Words column, a series published every Wednesday that delivers a dose of communication insights direct to your inbox. If you like what you read, we hope you’ll subscribe to ensure you receive this each week.