AI is an important tool and an indelible part of our future. But we don't need to lose our humanity in the process of using it. Consider how your team's intelligence can be augmented by technology, rather than replaced by technology, and you'll be futureproofing your work in the process.

The memory in our pockets directly affects the memory in our heads—and that impacts how we communicate. So, before you reach for the phone to help you remember something, give yourself time to think. Practice building back up your memory and brain function, and you should start to see that digital amnesia clear up, too.

Saying something when we see something is not easy. But the effect could be the start of something groundbreaking, too. You just won’t know if you don't try.

When leaders communicate with care, courage, and clarity, they can also better lead through tumultuous times. It comes down to how we use the power we have.

Find ways to get closer to the users of your content, and when you get there, listen carefully. That closer listen will always be worth it.

This book isn’t about me. It’s about the people who inspire me, and it is for you. I hope you appreciate its message.

When it comes to mental health in the workplace, putting people first will always be a winning strategy. Just don’t forget to include yourself among those people.

Rather than saying nothing at all or rushing to say the first thing that feels right, focus your energy on being genuine in your words and approach. Listen carefully. Acknowledge issues. And commit to bravely speaking in service of your community rather than running away from the moments that may ultimately shape you most as a leader.

It's all too common for meaningful sayings to be altered or removed from their original context, making it hard to know who said what, and when. Focus on getting down to the roots of the words you choose to use, and when in doubt, stay grounded in the facts.

In the fast-paced nature of time, where it’s all too easy to get caught up in what’s coming next (vs. what’s happening now), where we want to be (vs. where we are), and how we get there (vs. what we’ve accomplished to date), it’s good to pause and remember that life is fast, and it’s short. Wherever you are, may you find something wonderful worth holding onto in this present moment.

Losing a previously invested donor, partner, or team member is always challenging. But a loss without any related learning is the worst kind of loss. In losing, find ways to uncover essential insights and small wins that make the most of difficult situations.

Losing a previously invested donor, partner, or team member is always challenging. But a loss without any related learning is the worst kind of loss. In losing, find ways to uncover essential insights and small wins that make the most of difficult situations.

At best, AI tools like ChatGPT can spark fresh ideas or inspiration for your writing. At worst, they spread misinformation and reinforce bias, while reducing our human abilities to connect, learn and process information. It’s not a case to avoid the technology, but a reminder to use it wisely.

Whether we’re planning a road trip or a change of course in our organization’s strategy, the clearer the roadmap, the better the outcome. Developing a clear and simple plan is sometimes easier said than done, but it can do wonders to move big ideas forward.

It’s hard to know what’s right in front of us when we’re surrounded by clutter. Figure out what you really need AND what you really need to say. Figure out what information you have AND what information you’re missing. And I promise, just like those home organizers do, that the feeling of clutter may soon subside.