The memory we carry in our pockets directly affects the memory in our heads—and that impacts how we communicate. So, what are you doing to protect that precious time you have ... to think?

In the fast-paced nature of time, where it’s all too easy to get caught up in what’s coming next (vs. what’s happening now), where we want to be (vs. where we are), and how we get there (vs. what we’ve accomplished to date), it’s good to pause and remember that life is fast, and it’s short. Wherever you are, may you find something wonderful worth holding onto in this present moment.

A couple of years ago, a well-known and well-loved nonprofit organization contacted our team with a bit of a problem. The organization had been sustained by a loyal following of recurring donors, but their leadership had noticed a concerning trail off in contributions. They had lost some of their most important donors and they needed to figure out why.

Have you ever had one of those moments, maybe after a big presentation or an important conversation with a loved one when you’ve wondered, “did that go OK?” In this week's Finding the Words, Carrie explores our universal quest to be heard.

Our words and our actions matter. This week, if you’re serious about what you say, make sure your actions reflect it. Otherwise, you may be the one apologizing.

Have you ever told yourself that you were going to do something — maybe launch a new initiative at work, make something of that hobby you’ve always loved, or take on a lofty personal goal — but found that something gets in the way of your progress?

Have you ever been given an assignment so daunting that it made you wonder, “How in the world will I ever do this?” Those responsible for communicating during the most uncertain times of COVID-19 surely know the feeling.

Have you ever experienced a moment that made you feel strong, maybe even capable of great things? Perhaps it was a big goal accomplished, an affirmation from someone you admire, or a time when you helped someone who really needed it?

Learning, practicing, and excelling at anything requires that we start somewhere. This week on Finding The Words, Carrie explores the journey from there... to here.

A selection from Carrie's column, Finding the Words, in which we explore the space that exists when there are no words at all.