In January 2022, Carrie Fox set out on a blog series called Finding the Words because she had something to say. By the end of the year, you were doing more than listening. You were deeply in this work with her. And because of you, we’re keeping this series going, every week through 2023 and beyond. Our promise: Carrie will keep delivering these essays each Wednesday morning to further support your work as a communicator for change. Your promise: keep telling us how these insights are impacting and influencing your work.

Here are some of the most regularly shared columns. If you like what you see, then subscribe here.

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Tackling Tough Feedback.

If you want the process of delivering feedback to serve as an opportunity to deepen trust rather than to damage a relationship, then take time to understand the situation AND the person before rushing to assumptions or judgment. Being clear, candid, and consistent can help move your fear of feedback to a practice of love.

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What If?

Whether you manage a big brand or a small startup, a team of thousands, or a team of two, there is power in every single one of your decisions: power to shift and shape society for good. So, I dare you to ask, and then explore more deeply, your individual power to make an impact. Consider the effect of your big decisions and your small ones, too. Then, ask again and again, What If?

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What Are You Hearing?

Listening matters. If you're working for progress of any kind, you have a responsibility to listen—carefully and intentionally. Find ways to get closer to the audience, the content, and the presenter, and use these moments as opportunities to understand the information being shared with you. I guarantee you'll be surprised at how much you can learn.

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Are You Capable Of This?

Your most significant contributions—to the world, your work, your team—cannot be defined by others. They will be determined by the actions you take and the values you practice.

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It's Your Time.

So, pause with me for this moment in time. Set aside the lists, demands, and worries— just for a moment. And think: what tremendous power there is in how we choose to use our time, our most valuable asset.

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What Gets Lost in Underestimation.

Rather than try to fit everyone into a preconceived mold, let’s identify and celebrate the characteristics that make us each unique and special. In doing so, we can unlock the best in each other and in ourselves. So find what’s being underestimated, and celebrate it.

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Character Building.

Consider what you can do today, this week, or this month to fill up your character bank. What small ways can you focus your energy on someone other than yourself?

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Life Lessons.

We can’t turn back time, but we can progress forward. So, if there is a person you believe you’re done learning from, I invite you to reach out to them today. Tell them that you were thinking about them. And then listen closely to whatever they have to share. You may be surprised by how much there is left to learn.

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Checking In.

Checking in may not change the big things, but it will matter deeply to those around you, who need to feel and see that you understand the weight of this time. And maybe that’s something good to hold onto in these uncertain times.

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Decode Your Words.

Eliminating coded language from your vocabulary takes a willingness to learn and a dedication to making intentional change. Use this week to assess the words and phrases you use and notice if you're actively (and perhaps unintentionally) using any coded phrases. Practice speaking up when you hear others using these phrases, too, and use this blog as a guided resource to practice replacing those words with more inclusive phrases. Words matter, and with each intentional swap, we can show how much people matter, too.

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Empathy over Ego.

Life is hard, and there will always be more to people’s stories than they let on. Start every day from a place of compassion and a commitment to lead with empathy over ego. In taking the time to understand and practice empathy, you may find that people take the time to understand you better, too.

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Get A Little Uncomfortable.

Consider where you’re feeling most comfortable in your work and what you could do to push a little further outside of that zone. Challenge one of your existing routines and what “changing up the process” might look like. And while you’re at it, consider where you can give a colleague a boost in their learning by providing safe opportunities to test their boundaries, too.

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Can AI Make Us More Human?

AI is an important tool and an indelible part of our future. But we don't need to lose our humanity in the process of using it. Consider how your team's intelligence can be augmented by technology, rather than replaced by technology, and you'll be futureproofing your work in the process.

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LOOKING FOR MORE?

Read the first year of Finding the Words articles.