In January 2022, Carrie Fox set out on a blog series called Finding the Words because she had something to say. By the end of the year, you were doing more than listening. You were deeply in this work with her. And because of you, we’re keeping this series going, every week through 2023 and beyond. Our promise: Carrie will keep delivering these essays each Wednesday morning to further support your work as a communicator for change. Your promise: keep telling us how these insights are impacting and influencing your work.

Here are some of the most regularly shared columns. If you like what you see, then subscribe here.

Bridging The Divide.

The late civil rights leader Vincent Harding posed and lived a question, “Is America possible?” He wondered whether America's noble experiment in creating a multiracial democracy could work. Before he died in 2014, he was asked if he thought it was still possible to create a democracy that worked for all of us. He answered, “Yes, but only as we make it possible.” I believe we can, and the people joining us today in conversation are proving it.

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Crisis Response.

As if the scorching summer temperatures weren't enough, American politics have also heated up to a rolling boil this summer, with this past weekend's assassination attempt on one of our presidential candidates being considered by many a critical tipping point. Parties and politics aside, leaders at every level are being called to comment, weigh in, and do something.

So, what are you to do? What role do these weekend’s events have on you, your organization, and your community? If you think none, I suggest you think again.

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Your Body Language is Talking Even When You Aren't.

93% of what we communicate is nonverbal, so the little things we communicate through our bodies make a big difference to our audience. Use your body, tone, and the instrument that is your voice to help convey confidence, trust, and engagement to your audience. It may never be as good as face-to-face communication, but good digital body language can do wonders to bridge physical divides.

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Values at Work.

We will all have bad days and losses that can feel hard to swallow. Those moments may discourage you, but don’t let them distract you from your values. Because when your values are clear, the impact is undeniable.

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Find the Good.

It’s easy to become overwhelmed by the uncertainty and chaos around us. It’s natural to feel lost. When you do, pause and take stock of the light you carry. Because in moments of chaos, you can always be the change.

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Civility at Work.

Incivility at work is an intensifying reality. It can get the better of us and bring out the worst in us. This week, practice “ventilating your soul with tenderness,” and work to create spaces that foster civil conversation and muscle building. I think you’ll find the whole team gets stronger as a result.

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Life Through a Different Lens.

The generation gap isn’t an excuse for disconnection and engagement—it’s an invitation to get closer. If you’re leading or managing a team, take this week’s column as a prompt to initiate conversations that can help build back the social support systems we’ve been losing in recent years.

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Good To Be Here.

While a “no-agenda” lunch with an old friend won’t solve the complexity of problems we face today, it is something—and something particularly important—to help counteract social isolation and build back up social networks. The real kind. Yes, it’s good to be together. And it’s due time that we take a break from our devices to make it happen.

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Polarization at Work?

Political polarization is real and will likely grow in the coming months. Get ahead of it in your workplace by helping your team build the skills to navigate divisive conversations while actively supporting civic engagement.

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Well-Lived.

The next time you’re planning some time away, consider how you'll communicate it with your values at the center of your message: what you stand for, whom you prioritize, and what you live for.

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Be The Change.

The challenges you’re trying to “figure out” may be opportunities to chart a new or different course forward. Stay true to who you are and what you believe in, and the path you’re meant to take will open to you.

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Not The Response I Expected.

If you’re looking for an actual answer from Twitter about layoffs, declines in ad revenue, mounting lawsuits, or any other issue, you’ll need to keep waiting. As for your own press strategy, if you’re looking to build trust and credibility, set aside the emojis and autoresponders. Instead, focus on what you can say—and say it authentically. 

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LOOKING FOR MORE?

Read the first year of Finding the Words articles.